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Again, I had to repeat myself constantly to the guy trying to make things better from
having to repeat myself constantly. Even after correcting him several times that I have had only 2 units the 1st and one replacement, at the end of the call he was still
perplexed that I was having issues on my 3rd unit. He also kept saying things like I was the only person having issues with their product, still not owning the issue. Being at work, he said he was going to shoot an email to me with the details regarding his top tech guy who would be calling me either tonight or tomorrow. I sat at home all day Saturday waiting and never received the call. It turns out the guy was off those 2 days.
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g. , smart devices 204 in smart home environment 100 can be configured and/or viewed;a client side module 628, which provides client side functionalities for device control, data processing and data review, including but not limited to: a hub device and device control module 6280 for
generating control commands for modifying an operating mode of the hub device or the electronic devices in accordance with
user inputs; anda data review module 6282 for providing user interfaces for reviewing data processed by the server system 164; and client data 630 storing data associated with the user account and electronic devices, including, but not limited to: account data 6300 storing information related to both user accounts loaded on the client device and electronic devices e. g. , of the video sources 222 associated with the user accounts, wherein such information includes cached login credentials, hub device identifiers e. g. , MAC addresses and UUIDs, electronic device identifiers e.
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In some implementations, in addition to containing processing and sensing capabilities,
devices 102, 104, 106, 108, 110, 112, 114, 116, 118, 120, and/or 122 collectively referred to as “the smart devices” are capable of data communications and information sharing with other smart devices, a central server or cloud computing system, and/or other devices that are network connected. Data communications may be carried out using any of a variety of custom or standard wireless
protocols e. g. , IEEE 802. 15. 4, Wi Fi, ZigBee, 6LoWPAN, Thread, Z Wave, Bluetooth Smart, ISA100. 5A, WirelessHART, MiWi, etc. custom or standard wired protocols e. g. , Ethernet, HomePlug, etc. , and/or any other suitable communication protocol, including communication protocols not yet developed as of the filing date of this document.